In 2000, a group of dedicated people from multicultural backgrounds had a dream. They wanted to create an independent, community-based organisation to look after their people. They wanted to be inclusive of all communities and to have everyone under one umbrella.

Today, Umbrella Inc. offers over 20 various innovative and culturally appropriate aged care services under one umbrella of quality, value and personalised care.

Umbrella programs and services operate primarily by recognition and celebration of diversity. It is the recognition of the value of difference that combats discrimination and promotes inclusion. Umbrella services are directed to people from culturally and linguistically diverse and gender-diverse backgrounds, inherently ingrained in the nature of the organisation. Umbrella’s services are provided by culturally trained, diversity aware and bilingual support staff who are also from culturally diverse backgrounds.