About Us

Led by Anna Harrison in 2000, a group of dedicated people from diverse ethnic backgrounds started creating an independent, community-based organisation to support ethnically diverse seniors in Western Australia.

The challenge was simple, to create linguistically, culturally and LGBTI+ inclusive services that made everyone feel welcome, safe and heard.

The founding members found a gap in the existing aged care system where many isolated and ethnically diverse seniors kept falling through.

Now, 22 years later, Umbrella Inc. delivers the Commonwealth Home Support Program (CHSP), Home Care Packages (HCP) and Community Visitors Scheme (CVS) to over 1000 clients from 67 different countries including seniors from LGBTI backgrounds. Umbrella Inc. is also part of the Carers Gateway services, Village Hub program and the new Encompass Multicultural Connector program.

The programs are government-funded and have been designed to keep individuals connected to their community while living independently and on their own terms.

Umbrella thrives in providing specialised and tailored care by matching bilingual carers and volunteers to diverse clients.

Our team of carers and volunteers work closely with clients by bonding over lingual and cultural similarities and providing them with autonomy over their Golden Years.

With two decades of experience under the belt, Umbrella Inc. is part of knowledge sharing networks that make tomorrow more colourful for everyone.

About Us

An Umbrella family of staff and clients!

Our Mission

At Umbrella, we believe everyone has an equal right to enjoy their ‘Golden Years’. We believe language, gender identity, culture or financial status should not be a barrier to accessing quality services. We believe Umbrella’s ethos of respect, passion, commitment to our mission and our staff and volunteers’ hard work can change someone’s life.

Values

Service
  • Caring for those in need
  • Making a difference
  • Being responsive
  • Being person-centred
  • Listening to others
Compassion
  • Caring for our clients, carers, families and each other
  • Showing empathy
  • Being non-judgemental
  • Accepting
  • Taking time
  • Showing humility
Respect
  • Recognising individual needs
  • Showing tolerance
  • Treating others as equals
  • Acknowledging the worth of others
Integrity
  • Being open
  • Being honest, just, reasonable and ethical
Excellence
  • Giving our best
  • Always striving for better results
  • Being innovative
"Caring for our clients, carers, families and each other."