(08) 6155 6793 - Social Support Services


Scheduling Officers

We are looking for two Scheduling Officers as follows:

1 x Scheduling Officer on a full-time, fixed-term maternity leave contract of 12 months.

1 x Scheduling Officer on a permanent full-time basis.

Both positions will be located within our Home Support Services Team at our Ascot office. Our office hours are Mondays to Fridays 9am to 5pm and there is no flexibility with start and finish times.

Salary: SCHADS Award level 3.1 ($36.00) to level 3.4 ($38.60) per hour depending on experience, plus super.  Option to salary package up to $15,990pa reducing taxable income.

These roles are responsible for the efficient planning of home support services to our clients in a timely and efficient manner, including assisting the Finance Department with staff timesheets as required.

The incumbents will work with the manager, coordinators and other staff to create an environment that is client-focused and supportive.

The ideal candidates will possess the following skills and attributes:


    • Certificate III in Individual Support (Ageing) or equivalent experience in the community or aged care sectors.
    • Strong time management skills and ability to meet deadlines.
    • Experience in using client management/scheduling software and MS Office
    • Well-developed written and verbal communication skills.
    • Preparedness to work within Umbrella’s Philosophy, Values and Mission.
    • Demonstrated ethical standards and values.
    • Current driver’s licence.


    • Knowledge of the Aged Care Quality Standards.
    • Knowledge of diversity, access and equity issues for CaLD and LGBTIQ+ seniors.
    • Proficiency in a second language other than English.

How to apply

Attached is the Position Description Scheduling Officer outlining the responsibilities.

For any enquiries, please contact Manager Home Care Support Services Kasia Pulwicka on (08) 9275 4411.

Please email your current resume and a statement addressing the selection criteria (found in the Position Description) to Human Resources Manager Carol Bosman at recruitment@umbrellacommunitycare.com.au

Closing date:

Applications must be submitted by close of business on Monday, 8 April 2024.


Work for us

Working in aged care is a special calling