Jobs at Umbrella

The right training and experience make a candidate qualified. The right personality makes them excel.”


Imagine your grandmother or grandfather came into your care. Their care needs have increased over the years and it has come  to the point   they cannot manage daily tasks by themselves. What would you have to do to manage their care? What would you do to make sure they maintain a quality of life?

Our mission is to empower seniors to fully enjoy their Golden Years. We believe,   language, gender identity, culture or financials should not be a barrier to access quality services. This vision for life-changing quality care is made a reality through the work of our dedicated support workers as they seek to meet the physical, social, emotional and spiritual needs of all who choose Umbrella Inc.  Working at Umbrella Inc. offers challenging work, flexible hours, the possibility to combine work with study, lots of variety and most importantly the opportunity to change someone’s life.

Working at Umbrella Inc. is more than just a job – it means to belong to a caring and fun multicultural family.


Available Positions 


Umbrella Traineeship Program – Aged Care

No experience required.

Earn while you learn with a traineeship in Certificate III in Individual Support (Ageing).

Umbrella invites you to apply for our Support Worker traineeship program, commencing in December 2020.

Our traineeship program provides an opportunity for those looking to join one of the country’s fastest-growing industries and gain a qualification while working.

The role of Support Workers is crucial in the community.

We are looking for candidates who are committed to providing the best possible service to our clients through quality, person-centred care.

Umbrella is inviting applications from anyone who:

  • speaks a language/s other than English
  • is compassionate, caring and respectful of elderly people
  • has a genuine commitment to a career in aged care

To be successful, you must have:

  • a registered, fully insured vehicle with a current WA drivers licence
  • flexible availability and be able to work at least 15 hours per week
  • a satisfactory national police clearance (no older than three months)
  • a current first aid certificate (gained within the last two years)
  • English language proficiency

You must be:

  • an Australian citizen or permanent Australian resident
  • willing to travel to client’s homes in the community (travel allowance is payable)

At Umbrella, each day as a Support Worker is rewarding, knowing you are making a positive difference in someone’s life.

This is about more than just a job. An Umbrella Support Worker is about being a friend and a support to someone who just needs a little or a lot of extra help.

A Support Worker’s day is varied and may include the following tasks:

  • Assisting clients with daily tasks such as showering, shaving, dressing, eating
  • Assisting clients with cooking, shopping and light cleaning tasks in their own homes
  • Transporting clients to and from appointments and social engagements
  • Taking clients shopping
  • Supporting a client’s mobility through the use of hoists, wheelchairs and other equipment.

As a trainee, you are an employee of Umbrella and will learn valuable skills on the job in your capacity as a Support Worker.

You will be paid for all the hours you work – $21.35 per hour.

You will be entitled to annual, personal and other leave, and access to salary sacrifice arrangements.

You will also attend regular classes (in person and online) where you will work your way through the CHC33015 – Certificate III in Individual Support (Ageing) units.

Umbrella Traineeship Course Units 

Umbrella encourages applicants with diverse or multicultural backgrounds to apply, especially if you speak a language other than English.

If you already hold a Certificate III in Aged Care, Disability or Home and Community Care, or hold a higher-level Health qualification, you are not eligible for this traineeship program but you are encouraged to apply as a Support Worker with Umbrella.

Traineeship EXTERNAL application form

To apply, please complete the application form and forward it with your resume to by Friday 4 December 2020.



Social Support Worker/Driver


Social Support Worker / Driver

An exciting opportunity has become available to join our growing organisation in Belmont with an immediate need for a casual Social Support Worker/Driver to work at least 2 days per week each week (negotiable) for the next 3 months initially, with a possibility of extension.

Our immediate need is for a suitable person who has basic computer skills and the ability to speak a language from:

  • Former Yugoslav
  • Italy
  • Spain
  • Poland

Salary: $26.69 per hour

What’s in it for you?

  • Immediate start
  • Salary sacrificing


Responsibilities include:

 The position of Support Worker may involve a variety of duties depending on which service/s the client requires.  The current opportunity is for a social support activities worker and driver.  This will involve engaging and supporting the client in their day to day social support activities; and transporting clients safely to and from Umbrella premises and other specified locations.  The position descriptions attached provide more information on the responsibilities and duties of the role.

The ideal candidate will possess the following skills and attributes:


  • Genuine interest in working with ageing clients from Culturally and Linguistically Diverse (CaLD) backgrounds and LGBTI backgrounds
  • Ability to work as a member of a team as well as independently
  • Ability to work with clients in a group setting or individually
  • Prepared to learn about the Aged Care Quality Standards and Umbrella’s policies and procedures
  • Good written and oral communication skills
  • Current National Police Clearance (obtained within the last 3 months)
  • LR licence and clean driving record with no pending penalties


  • A qualification in Certificate III in Aged Care or Community Care

This is an opportunity for an individual to make a significant contribution to our organisation’s growth and to work in a dynamic, diverse community-based organisation.

For more details, download the Position Description here: Support Worker PD and Driver PD.

For any enquiries about the position, contact the Robert Wilhelm, Senior Manager Social Support Programs & Transport on (08) 9275 4411.

How to apply

Applications addressing the Selection Criteria, current resume and our Umbrella Employment Form (can be found on our website) must be submitted by COB Friday 30 November 2020 to Cathy Sullivan, Senior Coordinator HR,



Casual Home Support Workers

The position of Support Worker may involve a variety of duties depending on which service/s the client requires including domestic assistance or personal care duties, individual support such as shopping, respite or transport.

To be successful in this position, you will need to:

  • Have a genuine interest in working with ageing clients from culturally and linguistically diverse and LGBT backgrounds;
  • Be able to work independently in clients’ homes;
  • Possess good written and oral communication skills;
  • Hold a current driver’s licence and have access to reliable transport;
  • Be physically fit to undertake the position duties;
  • Speak language/s other than English (Polish, Italian, Russian, Macedonian, Former Yugoslavian are highly desirable);
  • Hold a relevant aged care qualification (desirable); and
  • Obtain a current national police clearance.

Umbrella currently have Polish speaking clients who need immediate assistance, so workers who speak Polish will be given a priority.

For more details download the Position Description here: PD Support Workers

To apply for this position with us, please complete an Umbrella Employment Application Form and email it and your resume to


Volunteering Positions

EXPAND YOUR HELPING HAND! (Volunteer Position)

The Best Facebook Resolution You Can Make This New Year’s.

Did you promise to yourself to have less Facebook or screen time this year? An average adult in Australia spends over 12 hours per fortnight looking at social media sites. That is a lot of time to spend on anything. So we have an answer to that! If you would like to reduce your screen time, use those ours to make a difference!

 We are seeking reliable, skilled and/or experienced volunteers who are able to assist seniors (60+) become more confident in the use of Smart Phones; Tablets; Internet; Email; Skype; Word Processing and Spread Sheets. Tutoring is on a “one on one” basis at our Internet Cafe Drop In Hub where seniors from all cultural backgrounds can attend to solve IT related issues. Learners bring their own phones, computers and laptops. The ability to work in the programs listed above would be necessary. You will be also trained to provide basic information about the Aged Care system.

The program will run every Wednesday from 10 am to 3 pm at our Umbrella Belmont Office, 39 Abenerthy Road. People who are bilingual are highly encouraged to apply.


  • Meet new people
  • Learn a new skill, or build on existing ones
  • Give back to the community
  • Sense of personal satisfaction
  • Gain valuable work experience
  • Develop confidence and self-esteem


  • The ability to work with frail/aged clients
  • The ability to work one day a fortnight (3 hours)
  • Solid understanding of operating and using computers, laptops and mobile phones

If you are interested in volunteering with our Hub, please contact Fiorda on 9275 4411 or e-mail




Community Visitors Scheme Volunteer

Practice a language and Change someone’s life for the better


There are many elderly people from different ethnic backgrounds who are isolated in the community. You, as a volunteer, can change these people’s life for the better. So, if you have some spare time, and would like to make a new friend, talk to us today about volunteering in the Visiting Angels Program. This unique program is about linking volunteers with socially isolated people from culturally and linguistically diverse or gender diverse background who live at home or in aged care facilities throughout the Perth Metropolitan area.

We ask that you are able to visit a minimum of 2 hours per fortnight and spend time doing what you both enjoy. Perhaps, you can chat together, share a cup of tea, play a board game, go for a short walk in the garden, listen to music together or help write to their family.

Umbrella has a 16 years’ experience in working with volunteers. This program provides you with the opportunity to meet new people, gain working experience, attend new training for free, practice a language or to make a difference in your community. We provide orientation and training (in-house and external, depending on your needs), reimburse your travelling cost and we pay for your police clearances.

If you would like to join, please contact Karla,CVS Coordinator on 9275 4411 or

Work for us

Umbrella team member in action