Community Aged Care Services Officer

“Aged Care for All Under One Umbrella”

Working with Umbrella means you are part of a fun and caring multicultural family.

Umbrella provides services to seniors to assist them to remain living independently in their homes. Our service focuses on the individual needs of the culturally and linguistically diverse and LGBTI+ communities.

We are looking for an Aged Care Service Officer to join our wonderful team at our Ascot office on a temporary full-time basis. The opportunity is for an initial 6-month period with a possibility of extension and/or permanency.

To cater for our client’s language needs – we are seeking a candidate who has a second language preferably in Croatian, Serbian, Macedonian or Bosnian (preferred by our clients).


Responsibilities include:

This position is responsible for: the efficient planning and delivery of community home-based services to Umbrella clients.

The position works in conjunction with the Coordinators of the Commonwealth Home Support Program (CHSP) and Home Care Packages (HCP) and other staff to create an environment that is supportive, welcoming, and meaningful for all users of Umbrella services and its staff, and to strive towards the objectives of the organisation.

The ideal candidate will possess the following skills and attributes:


  1. Qualification in Certificate III in Individual Support (Aging) or equivalent experience in community or aged care sector
  2. Strong time management skills and ability to meet deadlines
  3. Experience in using MS Word, excel or equivalent software packages
  4. High level of written and verbal communication skills
  5. Able to supervise staff in a positive manner
  6. Preparedness to work within Umbrella’s Philosophy, Values and Mission
  7. Demonstrated ethical standards and values
  8. Current Drivers Licence



  1. Knowledge of the Aged Quality Standards
  2. Knowledge of diversity, access, and equity issues for CaLD and LGBTI+ seniors

What we’re offering:

  • Salary of $32.54 hour
  • Option to salary package up to $15,990 reducing taxable income
  • Opportunity to learn and grow


This is an opportunity for an individual to make a significant contribution to Umbrella’s growth.

 The Government has made it mandatory for all colleagues in our industry to be fully vaccinated against COVID-19 by the 31 December 2021 therefore all applicants must provide evidence of COVID-19 vaccination certificate with your application. 

 How to apply

For any enquiries about the position, contact Kasia Pulwicka, Manager Community Aged Care Services on (08) 9275 4411.

Please provide your current CV or resume, information addressing the Selection Criteria (found in the Position Description), complete an Umbrella Employment Application Form and email these documents to Salma Shahata, Human Resources Coordinator,

Closing date: applications must be submitted by COB Thursday 5 May 2022

Work for us

Umbrella team member in action