Community Visitor Scheme

“Social isolation among older people is one of the biggest health risks Australians face”
 

 

The Umbrella Community Visitors Scheme (CVS) is a national program funded by the Commonwealth Department of Health that supports volunteer visits to provide friendship and companionship to isolated seniors from multilingual, multifate, and multicultural, backgrounds or gender diverse (LGBTI+) living at home or in residential care facilities throughout the Perth Metropolitan region.

Some seniors feel alone for various reasons, including:

  • Little to no contact with friends or family
  • They feel isolated because of their culture, language and heritage
  • They have mobility issues that prevent them from taking part in social and leisure activities
  • They are different in some ways

The CVS program is a free service that helps seniors to improve their self-esteem and wellbeing and diminish their feelings of depression and anxiety. They also help seniors to:

  • Increase their sense of purpose
  • Maintain and increase independence and a sense of belonging
  • Reduce feelings of loneliness and isolation
  • Increase longevity
  • Develop social connections

To be eligible for a volunteer visit, a person must be:

  • From a multilingual, multifaith, multicultural, or Gender Diverse (LGBTI+) background
  • At risk of, or experiencing social isolation
  •  Living in the Perth metropolitan area
  • Receiving a Home Care Package OR living in a residential aged care facility

Our Umbrella CVS volunteers visit our clients at least once a fortnight and spend time together doing what they both enjoy. Having a chat, sharing a cup of tea, playing a board game, going for a short walk in the garden or listening to music together are just some of the activities they may do.

Referral Process

Potential CVS clients can access the program by self-referral or through a referral from their family member or service provider (Aged Care Assessment Team, GP or health professional).

For more information, please contact the CVS Coordinator on (08) 9275 4411 or e-mail cvs@umbrellacommunitycare.com.au

Make a difference in the life of an isolated senior!

ATTENTION! * PAŽNJA * AUFMERKSAMKEIT * AANDACHT * ВНИМАНИЕ * ВНИМАНИЕ * ПАЖЊА * UWAGA * ATENÇÃO * ATTENZIONE

We are looking for volunteers who speak another language and have 1 hour per fortnight free, to visit an older person in their own home or a residential care facility.

CVS volunteers must agree to a minimum of 1 visit per fortnight, for at least 6 months.

Volunteering benefits: 

  • Training
  • Petrol reimbursement
  • Free Police clearance
  • Work references
  • Flexible volunteering time
  • Networking opportunities
  • A rewarding experience

We are desperately looking for people who speak the following languages and live close to these suburbs:

Cultural/Social Group

Gender

Locations

Italian

Male

Mt Lawley, Embleton, Ascot, East Fremantle

Italian

Female

Midland, Ascot

Vietnamese

Female

Noranda

Vietnamese

Male

Embleton

Greek

Female

Noranda, Yokine, Balcatta, Mirrabooka, Dianella

Greek

Male

Leederville

Serbian

Female

Noranda, Como

Serbian

Male

Mosman Park

Polish

Female

Mt Lawley, Hamilton Hill

Polish

Male

Midland, Yokine

German

Female

Balcatta

LGTBI+

Female

Mirrabooka

LGTBI+

Male

West Perth, Wilson, Murdoch

Croatian

Female

Bayswater, Balcatta, Nedlands, Booragoon

Croatian

Male

Bayswater, Como, Mandurah, White Gum Valley

Indonesian

Female

Bayswater, Bull Creek

Bosnian

Male

Bayswater

Czechoslovakian

Female

Mt Lawley

Dutch

Female

Mt Lawley

Finnish

Male

Bayswater

Macedonian

Female

Highgate, Balcatta

Macedonian

Male

Leederville

French

Female

East Perth

French

Male

Salter Point

Farsi

Female

West Perth

Hungarian

Female

Ascot

Hungarian

Male

Mt Lawley

Portuguese

Female

Ellenbrook

Portuguese

Male

Spearwood, Waikiki

Spanish

Female

Balcatta, Carine 

Spanish

Male

Mosman Park

Cantonese

Female

Claremont, South Lake, Bull Creek

Cantonese

Male

Wanneroo

Mandarin

Female

Claremont, Como

Malaysian/Bahasa

Female

Wilson

Turkish

Female

Wilson

Burmese

Female

Como

Swahili/Kirundi

Male

Salter Point

If you can help, please contact the CVS Coordinator on 9275 4411 or e-mail cvs@umbrellacommunitycare.com.au

Stories from our clients and volunteers

“My wife passed away last year, the only visitor that I receive is from Umbrella. We normally have a cup of strong expresso, we talk about Italy and its music and food. My volunteer visitor is now my friend, and I’m very happy with his visits. Thank you Umbrella”

– Umbrella CVS Client

“As a volunteer, I visit clients at their homes where they feel comfortable and safe. I love to hear their life stories. They love to tell me about their country, achievements, and family. They make me feel included in their lives, loved and cared for. I am always looking forward to my visits full of good energy and love”

– Umbrella CVS Volunteer

“I have been volunteering for Umbrella for the last 4 years and I find joy and happiness visiting my dear clients. I feel supported and motivated by the Volunteer Coordinator. I love our volunteer meetings and celebrations. Thank you Umbrella for the amazing work you do, supporting isolated seniors in our communities”

– Umbrella CVS volunteer

CDC Home Care Packages

Community Visitor Scheme