Who do we care for

Umbrella Inc. is a multi-award-winning, not for profit organisation that delivers Commonwealth Home Support Program (CHSP), Home Care Packages (HCP) and Community Visitors Scheme (CVS) to over 800 clients from 67 different countries including seniors from LGBTI backgrounds and we are also part of the Aged Care System Navigator Trials. We recognise each client’s specific needs and acknowledge gender, age, religious, interest and cultural background. We match support staff with each client so a client can receive high-quality care from the same staff member every time.

LGBTI Community

Umbrella Inc. was the first organisation in WA that was specifically funded to deliver Home and Community Care (HACC) aged care services to the LGBTI community. Umbrella Inc. continues to provide these services under the new Commonwealth Home Support Program (CHSP), Home Care Packages and Community Visitors Scheme (CVS), supporting older members of the LGBTI community to remain in their own home for as long as possible.

The supports provided are tailored individually and completely flexible. Services can include, group social support, domestic assistance, personal care, transport and respite. Umbrella Inc. is extremely proud and privileged to be able to provide valuable support services for LGBTI clients.

Anyone with a valid assessment from the Regional Assessment Teams or the Aged Care Assessment Teams is eligible to use our services. There is a minimal fee that clients have to pay in addition to their government subsidy. As we believe in transparency every step of the way, all fees are fully disclosed and negotiated for all Commonwealth Home Support Program & Home Care Package clients upfront.

Some of our services

 

At Home Support

  • Housekeeping
  • Personal Care
  • Nursing care (HCP only)
  • Shopping
  • Transport to appointments
  • Home and Garden Maintenance
  • Respite
  • Aids and Equipment hire (HCP only)
  • Medication prompt (HCP only)

 

Social Groups

  • Day Centers (Golden Age Clubs)
  • Language based groups (Home@Home groups)
  • Culture-specific groups
  • Interest specific groups
  • Men’s shed
  • Internet Café
  • Weekend activities (Weekender)
  • Dementia friendly groups
  • Senior Disco Parties (Cracovia Parties)
  • Multicultural Library (FREE for clients and members)
  • Internet Drop In sessions (FREE)
  • Community Visitor Scheme (FREE)

 

Carers

  • Respite care
  • Day outings
  • Information support
  • Trainings and workshops
  • Language support
View all our services
Diverse

Client stories

I believe your hard work and passion for everything you and your staff do is incredible. Thank you for helping our senior’s. Because of your transport and support we have something to look forward to every week.