Being part of Umbrella means to belong to a fun and caring multicultural family.
Umbrella Inc. delivers innovative and culturally appropriate aged care services to over 700 seniors from 58 different countries. We are funded by the government to deliver quality home care services to seniors in the community. Our Commonwealth Home Support Program (CHSP) and Home Care Package (HCP) program are designed to assist older people to remain living independently in their homes giving them flexibility and choice in how their care and support is provided. We recognise each client’s specific needs and acknowledge gender, age, religion, cultural interests and background. Umbrella’s leading innovations in the delivery of high quality and responsive services to seniors from culturally and linguistically diverse (CaLD) and sexuality and gender diverse (LGBTI+) backgrounds have resulted in our organisation receiving Awards in the Small Provider Category at the 2016 ACSWA Excellence in Care Award and the Excellence in Service Delivery Award at the Cultural Diversity in Ageing Excellence Awards 2018.
What a great success with the Seniors online safety webinar today!
Thank you to Brent from NBN Australia and our own Community Engagement Office, Fiorda for organising and running this great event. The attendees were from the general public, Umbrella Community Care, and some staff from Dale Cottages joined via Zoom.
The webinar focused on how NBN is supporting Australia through COVID, telehealth tips and of course online safety. ... See MoreSee Less
This beautiful feedback just landed in our mailbox. Every day we strive to offer the highest quality of service our clients and their families deserve. Our philosophy shows in the way our staff works and care for our clients everyday.
Thank you for choosing our services ❤️
I can't thank you enough, your team and volunteers for the hard work, exceptional and expert advice and compassionate care you gave my dad. I live in another country and it means so much to me that my dad has someone like you to help him as his needs change and as he decided to move to a retirement home. Thank you for helping him to find the retirement home facility that suited him. He told me many times that he ‘couldn't do it without Kasia’s help’ or ‘I don't have to do anything as Kasia is taking care of everything’. He really build trust in you. I was so impressed with your professionalism and all the time you took to communicate with me and my dad on the process, all the issues and updates, doing all the paperwork and arranging for his move to make it possible. I also was amazed by how much you know my dad and his personality and how to handle the situation so it is stress free for him. You do such an important job that makes a huge difference in senior life like my dads.
Thank you for going beyond the call of duty. I'm extremely grateful for all your help.
To learn more about our Home Care Package services contact Jola or Kasia from our team on 9275 4411. ... See MoreSee Less
My Mum was so overjoyed and very impressed with the special outing from Seniors Club Cracovia. She hasn’t stopped telling me stories about all the wonderful activities she was able to experience at Elizabeth Quays opening night. On that day, Perth came to life for my Mum. She will never forget this experience. Thank you for caring for my Mum and all the seniors.
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