What is the Care
Finders Program?
Culturally Appropriate Assistance
At Umbrella, we know that trust, language, and culture matter. Our Care Finder team reflects the diversity of our Perth communities and is trained to provide support that is culturally appropriate and respectful. We speak your language. We understand your culture. And we’re committed to ensuring that everyone, no matter their background, can access care with dignity and confidence.
Why Our Care Finders?
Our Care finders team are not a referral funnel for Umbrella services. Our team will work with you to link to you any and all of the services you are entitled to regardless of the provider. However, with more than 25 years of experience in multicultural services, Umbrella Community Care has become a trusted name for quality, inclusive support even when your journey doesn’t lead to our services. We’re proud to walk alongside seniors and their families to ensure they get the help they need.
More info
Whether it’s explaining aged care options, attending appointments with you, or helping with forms and follow-up, our Care finders are here for you.
How does the service work?
What help can care finders provide?
- Explaining and helping access home support services in Perth
- Talking to My Aged Care on the person’s behalf and arranging assessments
- Attending assessments and offering emotional support
- Finding and shortlisting aged care providers in Perth, and surrounding areas
- Completing paperwork and explaining aged care service agreements
- Checking in after services commence to make sure everything is running smoothly
- Connecting people to other community services, including:
- Health and mental health services
- Housing and homelessness support
- Drug and alcohol services
- Senior community programs and senior entertainment in Perth
